Frequently Asked Questions

Do you offer full service client representation?

Yes! But only if you request us to handle the sale of your home for you. We offer white glove concierge service for a commission if our FSBO or DIY Professional Listing Plans are not for you. Please contact us to discuss your situation.

Can I cancel my listing?

Yes! You can cancel your listing at any time. However, we are only able to offer a refund if you notify us before you sign your listing agreement with us. This agreement is sent to you for electronic signature after you make a purchase of one of our Professional Listing Plans. Once we get that signed listing agreement back from you we start listing your house in the MLS and we are not able to offer a refund after that work has started.

What type of listing agreement do I have to sign?

We offer an “Entry Only” listing service. This means that the agreement we sign together allows us to enter your home for sale on the MLS and syndicate the listing out to all the major real estate portals online. After that you are responsible for handling the sale of your home. We will support your listing and status/price changes you need to make along the way. But we do not provide and agent/client representation to you. That allows us to only charge a low flat fee MLS listing price and not a high commission.

How will people get in contact with me from Zillow, Trulia, Realtor.com etc.?

The MLS data syndication will only show our contact information on 3rd party real estate portals because of the rules of the MLS. So anytime a buyer inquires on your listing from one of these portals we directly forward their inquiry to you so that you can followup with them. One thing to keep in mind, these 3rd party real estate portals will have other real estate agents receive buyer inquiries sent directly to them. These agents pay for those “leads” and we can not prevent them from getting those buyers information. This is how those websites make their money.

How will Agents and Buyers get in contact with me from the MLS?

We will provide instructions in the MLS under the “Showing Instructions” for Buyers and Agents to get in contact with you directly to set up showings. You can provide us with the best way to get in contact with you, either through email, phone or even text. Anytime a buyer gets in contact with our office we will either give them your contact information or forward their contact information to you. However, we can not put your contact information in the description of your home, that is a violation of the MLS rules.

What states do you list home in the MLS?

Currently, we are a licensed Real Estate Broker in Connecticut, Massachusetts and New York and offer our professional listing plans in all these states. In the future we plan to expand to other states. If you live outside of Connecticut, Massachusetts or New York, please contact us to find out when we will be coming to your state.

How does your Professional Listing Plan compare to other Flat Fee Brokers?

We are a licensed Connecticut, Massachusetts and New York Real Estate Broker, we will only list homes in states where we hold an active broker license. We do this in order to make sure that we list your home correctly according to both federal and state laws, rules and regulations. Also we want to ensure that the listing meets our quality standards so that your home gets the best possible results. Other websites act as an intermediary and will take your listing fee and “refer” your listing out to a broker in that state. When you purchase one of our professional listing plans your listing gets serviced by us directly. What you see is what you get!

What is the MLS and why would I list my home on the MLS?

The MLS which stands for “Multiple Listing Service” is the official Realtor’s database of all the homes that are currently on the market with a listing agent. This is where all the local buyers agents go to find homes for sale for their buyers. If your home is not listed in the MLS you are missing out on the largest pool of buyers which could seriously hinder the sale of your home AND prevent you from getting the most amount of money possible. As a home seller, you do not have access to the MLS directly, unless you either list your home with an real estate agent for a commission or you can get access by purchasing one of our listing plans for a low flat fee.

Do you provide assistance with offers or negotiations?

Yes! But the price of our Professional Listing Plans only includes listing your home or the Realtors MLS and all the major real estate portals. We do have to charge an extra fee to give you additional assistance. You can purchase time for us to advise you on our upgrades page. But please contact us first so that we can let you know how much time you will need to purchase.

I have additional questions who can I contact?

You can contact us directly through our website for the fastest response. We are happy to answer any questions you have about using our service.

Do you list rentals on the MLS?

Yes! We are able to list your rental property on the MLS for the same low flat fee.

What do I do after my property is Sold?

Per MLS Rules, Sellers must inform us within 1 business day after closing. This is very important because we are required to update your listing on the MLS within 1 business day of your home closing. We can be fined for not updating your listing and we will be required to pass that fine onto you.

What do I do once I accept an Offer?

Per MLS Rules, Sellers must inform us within 1 business day of accepting an offer. This is very important because we are required to update your listing on the MLS within 1 business day of you entering into a contract with a buyer to purchase your home. We can be fined for not updating your listing and we will be required to pass that fine onto you.

Do I really need to offer a Commission?

YES! In order to be in the MLS, home sellers are required to offer a Buyer’s Agent Commission. But you only have to pay that commission if your property is sold to a buyer who is represented by an agent. If the buyer does not have an agent, you don’t pay a commission AT ALL! The average commission is 2.5-3%, so we usually recommend that is what you offer. Think about it this way, a buyers agent job is to find homes for their buyers but they also want to get paid for their time and effort, just like you do at your job. Motivate all the buyers agents out there to work FOR YOU by offering a 2.5-3% commission and get your home sold.

Do you provide the required property disclosure forms?

Yes! All the forms you will need can be downloaded through our website. When you sign up for one of our professional listing plans, you will receive an email detailing all of the “Next Steps” you will need to follow to get your house listed and SOLD!

What forms do I need to submit to list my home?

Before we can list your property in the MLS, we will need all owners of the property to sign our Listing Agreement and one owner to fill out and submit our property information form. This is all done online and we use electronic signatures to complete the Listing Agreement. In order to stay in compliance with Federal & State Laws, State Licensing Statutes, and MLS Rules and Regulations we need both these required forms and at least one photo to be submitted before your property can be listed on the MLS. When you sign up for one of our professional listing plans, you will receive an email detailing all of the “Next Steps” you will need to follow to get your house listed and SOLD!